Leadership Experience
25 years across three industries. Regional and multi-site leadership with full P and L responsibility—grounded in strong management systems, clear accountability, and disciplined execution.
IPresent
200KPackages Processed / Day
Amazon
Operations Manager
Leads operational planning, labor allocation, and execution across a complex, high-volume logistics environment, with accountability for safety, people, quality, cost, and overall site performance. Develops leaders, strengthens operating discipline, and drives cross-functional improvements that improve consistency, efficiency, and execution.
Management LeversOperating Cadence and Performance Control
Leads a high-volume sort operation and 24/7 shipping dock with a combined workforce of up to 200 associates, using operating mechanisms, KPI visibility, and continuous improvement to drive safety, quality, labor, cost, and service performance.
Manager Accountability and Leader Development
Leads through three levels of management by setting clear expectations, developing leaders, reinforcing ownership, and holding managers accountable for operating discipline, team performance, and results.
Standard Work and Cross-Functional Execution
Drives consistent execution across sort and dock operations while leading projects, priorities, and process improvements with Safety, RME, IT, HR, and other support functions.
IIPrior
10%YoY Labor Savings
Aetna / Atalian
Regional Manager
Full P and L responsibility for a 20-location Kentucky portfolio with salaried management teams and approximately 300 employees. Led Operations, Sales, and Client Retention across the region, driving execution, financial discipline, and account performance. Built regional operating discipline connecting field execution, client expectations, and financial performance.
Management LeversMulti-Site Operating Standardization
Established consistent management routines, service standards, and performance expectations across a geographically distributed portfolio, contributing to a 10% year-over-year labor savings.
Resource and P and L Discipline
Built the regional budget, executed the business plan, and owned full regional profit and loss, finishing 7% ahead of budget plan.
Client and Revenue Governance
Aligned client expectations with field execution through structured account management and operating accountability, retaining and growing two multi-million-dollar accounts while securing a new million-dollar account.
IIIFoundation
$30MOperation Led
Kroger
Store Manager
“The retail floor was the proving ground — where every decision was visible, every standard measurable, and every leader accountable in real time.”
That environment taught me that strategy only matters when it survives contact with people, pressure, competing priorities, and the realities of daily execution.
Led a $30M, 24/7 retail operation with full P and L accountability across budgeting, labor planning, sales execution, inventory, and multi-department operations. Developed managers and frontline leaders while balancing customer experience, people, productivity, and financial performance in a high-volume environment.
Store Operations and Performance Control
Owned P and L and budget planning for a $30M operation, leading 24/7 execution across customer service, merchandising, inventory, and operating standards while consistently meeting or exceeding goals for labor, shrink, and profitability.
Labor Planning and Resource Allocation
Aligned labor, management coverage, and operating priorities with sales forecasts, customer demand, workload, and budget expectations to maintain consistent execution and service.
Manager Development and Accountability
Developed managers through clear expectations, delegation, coaching, and performance management; served on the salaried-manager hiring committee and trained newly promoted leaders to strengthen ownership for team performance, operational execution, and business results.
